The Hexia Difference

Hexia is the ONLY CX platform that seamlessly integrates the 3 most important channels to track the user journey from start to finish. With insights from Mystery Shoppers and Voice of Customer feedback, along with aggregated data from online sources like Facebook and Google My Business and more, Hexia has you covered.

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The 3 Most Important CX Methodologies

Choose the CX Channels That Fit Your Strategy

Voice of Customer Survey

Hexia.voc tracks customer satisfaction in real time across multiple channels. It captures key customer insights, empowering you to monitor satisfaction, address issues quickly, and transform detractors into promoters.

Listen to your customers.
Engage with them.
Take action.
Hexia.voc
Mystery Shopper - Real Consumer

Hexia.missions gives you real-time access to your mystery shopper program results. Track performance across your network, from region to branch, and understand customer perceptions. Refine strategies, improve satisfaction, and focus on what matters most to your customers.

Gain authentic insights.
Measure your standards.
Train your employees.
Hexia.missions
Local Visibility and Online Reputation

Hexia.local strengthens your local presence and reputation by optimizing the management of your business information on numerous online directories as well as managing your online reviews and comments. Push your business changes to multiple directories, create response templates and automated responses to reviews.

Enhance your visibility.
Attract more customers.
Protect your reputation.
Hexia.local