Hexia.local
Manage your local presence and reputation effortlessly by centralizing your business information, streamlining updates, and engaging with customer feedback on a single platform. Optimize visibility across key directories and make data-driven decisions to fuel your growth.
Explore Hexia’s Core Capabilities Available Across All Our CX Channels
Enhance Your Local Presence
Advanced tools to streamline updates, boost visibility, and manage reviews effectively.
Dashboard
Easily access key performance metrics, track reviews, response rates, and unanswered feedback—all in one intuitive dashboard with assigned access levels.
Reporting and Analytics
Multi-platform statistics to understand how users engage with your Google and Facebook pages.
Reviews Response, Management & Automation
Monitor and filter online reviews across all your locations effortlessly. Respond directly from the platform or use our automated response feature. Stay on top of customer feedback with real-time updates and centralized review management.
Directories
Ensure your business is accurately listed across key directories. Manage all your listings in one place for better traffic.
Enhance Your Local Presence
Choose the plan that fits your needs:
- Base: Get listed on the 5 most essential directories for visibility.
- Core: Expand your reach with 15 additional directories, including GPS services and voice assistants.
- Plus: Maximize your digital impact with 30 directories and advanced local SEO management.
Manage and update your business information in one place for optimal visibility and improved SEO.
Attributes
Manage all platform-specific attributes from a single interface. Ensure consistency across directories by updating key details effortlessly.
Bulk Import
Update multiple locations at once with bulk import tools. Save time by managing all your POS information from a single platform.
Tag Filters & Auto Reply
Automate review responses based on tags and sentiment. Personalize interactions while saving time with smart auto-reply features.
CXRay.sentiment
Instant sentiment analysis, detecting nuances and multiple topics for precise insights, while continuously adapting to the evolution of language and customer behavior.
The Benefits of CXRay
- Real-time sentiment analysis
- Accurate emotion detection in complex comments
- Continuous adaptation to new data and evolving behaviors
- Multilingual support for global coverage
- Trend tracking and identification of emerging topics
- Clear visualization with intuitive dashboards
GMB Posts
Schedule and publish Google My Business posts for all locations.
Questions & Answers
Monitor and respond to customer questions across platforms. Get real-time notifications and engage directly from the platform.
Point of Service (POS)
Organize your POS into lists and groups for optimized management, and compare them with competitors’ points of service.
Response Templates
Simplify your review process with custom response templates. Equip your team with pre-approved replies to ensure brand consistency while responding efficiently to customer feedback.
Store Locator
Enhance your website with a custom WordPress module. Seamlessly connect your site to hexia for an optimized store locator experience.
API
Integrate hexia.local with your existing systems via API. Automate data synchronization and streamline local listing management.
Streamlined Management.
Stronger Impact.
Optimization of Management and Visibility
- Save time by centralizing the management of your locations.
- Enhance team efficiency with personalized access levels.
- Increase your online impact with quick updates on Google.
Reputation Protection and Data-Driven Decisions
- Safeguard your reputation with prompt responses to reviews.
- Ensure consistent and reliable listings across online directories.
- Optimize your strategies with local performance insights.
