Unlock Hexia.pro
Optimize every customer interaction with advanced features. Understand, anticipate, and enhance the customer experience at scale with in-depth analysis and centralized feedback management.
Varied, natural replies powered by AI
Avoid repetition and sound more authentic. Keep certain templates locked for consistency, while letting AI enrich others to bring freshness and a natural tone to every response.
Beyond automation: smarter engagement
Deliver personalized replies that reflect your brand’s voice. AI helps you craft more human, relevant interactions—while giving you full control over variation levels and when the feature applies.
Example for a 5★ review, base template: “Thank you for appreciating our services.”
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Low → “Thank you very much for appreciating our services. We look forward to seeing you again soon.”
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Medium → “We sincerely thank you for your kind words. It’s a real pleasure to know that our services met your expectations.”
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High → “Your 5-star review truly means the world to us! Our entire team is delighted to hear that you had such a great experience. Thank you again for your trust.”
This setting works as an AI creativity level: the higher the slider, the more your replies will differ from the original template.
