Hexia.pro

Pro Trends

Pro CXRay

AI Dashboard

Popular Hexia.pro guides

The AI Dashboard brings your active Hexia channels (voc, missions, local) into one report. Learn how to create, track, and share AI dashboards.

Pro Smart Review adds AI to Hexia.local's automatic replies, varying your templates for more natural responses: controlled at four levels.

Pro API Access connects Hexia to your CRM or third-party systems so alerts, insights, and data fit directly into your existing workflow.

Pro Trends lets you build personalized, saved widgets to track how satisfaction or field performance evolves over time, with custom filters.

Pro Comparative Analysis benchmarks a selected scope against the full network on a 0 to 100 scale, revealing gaps and strengths by category.

The Sentiment Topics widget in Pro CXRay maps the main themes in customer comments by volume and sentiment, with drill-down to sub-topics.

The Sentiment Global Score (SGS) in Pro CXRay scores overall satisfaction from 0 to 100 using AI analysis of customer comments.

The Sentiment Trends widget in Pro CXRay shows how the Sentiment Global Score evolves over time, so you can see if perception is improving.

The Best and Worst Performance widget in Pro CXRay highlights the strongest and weakest themes in customer feedback, each with a success rate.