Biggest Detractors

The Biggest Detractors widget highlights the reviews with the strongest negative sentiment among the comments analyzed by Pro CXRay. It shows the number of detractor reviews and a sample of the most critical comments, including the review date and the customer’s name.

Use this widget to identify recurring sources of dissatisfaction, understand the experiences that require attention, and prioritize improvement efforts. The results follow the filters applied to the CXRay view.